Shipping

We know you want to receive your Kyloe Sunnies as quickly as possible so we highly recommend choosing:

- Priority Processing
- Tracked Shipping

This will ensure you receive your exciting package as quickly as possible.

 

How long does it take to process my order?

Standard processing times are 2-4 business days.

If you choose our "Priority Processing" option you will skip the queue and processing times will be 1-2 business days.

During our busier months (May-August) or after national holidays, this may be extended slightly. 

Kyloe cannot control delivery of your order once it has left our facility. In the rare event of a postal failure, please leave 30 days before contacting us.

 

How much is your Shipping / Handling charge?

Shipping / Handling costs are dependent on the weight of your order, number of items contained within your order, speed of service and the destination location.

For up-to-date shipping costs please add your items to your basket and proceed to the shipping section. This will calculate shipping costs based on basket total and discounts.

 

Do you offer International Shipping?

Yes, International orders are accepted however please note that very occasionally these can face delays at customs.

If your address is not within the UK then you may incur customs charges and unfortunately Kyloe does not pay for them. We advise that you check with your local customs office for any possible charges prior to ordering.

 

What if my address is not correct?

Shipping addresses need to be entered correctly at checkout, we will not be liable for packages going to the address that are entered incorrectly. Please make sure to double check all shipping addresses before purchasing. 

If your order has already shipped we accept no responsibility.

 

The shipping times below are estimated only and may increase due to high volume orders:


UK

Standard Shipping / Handling : 3 - 5 business days

Signed For Shipping / Handling : 1 - 5 business days

Europe

Standard Shipping / Handling : 10 - 25 business days

Tracked Shipping / Handling : 7 - 20 business days

USA

Standard Shipping / Handling : 10 - 25 business days

Tracked Shipping / Handling : 7 - 20 business days

Australia

Standard Shipping / Handling : 10 - 25 business days

Tracked Shipping / Handling : 7 - 20 business days

Canada

Standard Shipping / Handling : 10 - 25 business days

Tracked Shipping / Handling : 7 - 20 business days


** WE HIGHLY RECOMMEND CHOOSING TRACKED SHIPPING FOR YOUR ORDER  **